777jaya Privacy Policy

777jaya ("we", "our") takes the privacy of users' personal information very seriously. This Privacy Policy ("Policy") explains what information we collect about you when you use the 777jaya website and services, how we process it, and how we keep it secure.

This Policy operates alongside 777jaya's Terms and Conditions. By using our services, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please stop using our services.

What information we collect

2.1 Information provided at registration

When you open an account at 777jaya, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• Residential address
• Preferred language and currency
• Username and password chosen by the user (passwords are always stored in encrypted form)

2.2 Identity verification information

In accordance with applicable laws and security requirements, we may request the following documents for identity verification:

• National ID card (NID) or a copy of your passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method

2.3 Automatically collected information

When you use 777jaya, certain information is collected automatically:

• IP address and device identification details
• Browser type and operating system details
• Usage time, pages visited, and click data
• Login and logout times and locations
• Transaction history and gaming activity

2.4 Payment-related information

During deposits and withdrawals, we collect payment method details — such as bKash, Nagad, Rocket, or Upay account information. Full financial credentials are never stored directly; payment processors manage these through their own encrypted systems.

Purpose of data use

777jaya uses the information collected from users for the following purposes:

3.1 Account management

Information is used to create, verify, and manage your account. This includes login verification, sending OTPs, password recovery, and account-related notifications.

3.2 Processing financial transactions

Payment information is used to process deposits, withdrawals, and bonuses. Every transaction is handled through secure encrypted channels.

3.3 Security and fraud prevention

Information is analysed to detect and prevent unauthorised account access, identity theft, and fraudulent activity. This ensures the financial security of all users.

3.4 Customer support

Our support team can view your account information to give you accurate and timely answers to your questions. Our goal is to resolve your issues quickly via 24/7 live chat and email.

3.5 Responsible gaming

777jaya monitors gaming behaviour as part of its responsible gaming policy. If a risky gaming pattern is detected, the user is alerted and given the necessary support.

3.6 Platform improvement

Usage patterns are analysed to improve service quality, add new features, and make the user experience simpler and more enjoyable.

3.7 Communications and promotions

With your consent, new bonus offers, promotions, and important site updates may be sent to your mobile number or email. You can request to stop receiving these communications at any time.

Data storage and security

4.1 Retention period

Information is retained for as long as your account is active and for as long as required to meet legal obligations. After an account is closed, data may be kept for a set period for audit and legal purposes.

4.2 Technical security measures

777jaya uses industry-standard technology to protect user data:

• SSL encryption: All data transfers are encrypted using SSL (Secure Sockets Layer) technology.
• Password hashing: Stored passwords are never kept in plain readable form.
• Access controls: Only authorised staff can access specific data.
• Firewall and intrusion detection: Active security monitoring runs at the server level.
• Regular security audits: Periodic security tests are conducted to identify system vulnerabilities.

4.3 Steps in the event of a data breach

Should a data security incident occur for any reason, 777jaya will immediately notify affected users and take prompt action to address the situation.

Sharing data with third parties

5.1 General policy

777jaya never sells your personal information to third parties for commercial purposes. However, information may be shared with selected partners in specific circumstances, as detailed below.

5.2 Service providers

Certain technology and service providers work with us to operate the platform — such as payment processors (bKash, Nagad, Rocket, Upay), game software providers, and cybersecurity firms. These partners only access the information needed for their specific tasks and are required to follow 777jaya's privacy standards.

5.3 Legal obligations

Information may be disclosed in response to a court order, a lawful request from a government authority, or the requirements of applicable law. In such cases, users will be notified in advance wherever possible, unless prohibited by law.

5.4 Business transfers

If a significant change occurs in 777jaya's business operations in the future (such as a merger or acquisition), user data may form part of that process. Users will be notified in advance in such an event.

5.5 International data transfers

In some cases, data may be processed on servers located outside Bangladesh. In such cases, we ensure that adequate data protection measures are in place in the destination country.

Cookie Policy

6.1 What are cookies

Cookies are small text files that a website stores in your browser. They help improve your browsing experience and ensure the site functions correctly.

6.2 Cookies we use

• Essential cookies: Required to maintain login sessions and carry out security checks. Disabling these will prevent the site from working properly.
• Functionality cookies: Used to remember your language preference and other settings.
• Analytics cookies: Collect anonymous statistics to understand how the site is used.
• Security cookies: Used to detect fraud and keep your account secure.

6.3 Cookie controls

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not work correctly.

User rights

As a 777jaya user, you have the following rights over your own information:

7.1 Right to access

You may request a copy of the information 777jaya holds about you. It will be provided within a reasonable time of receiving your request.

7.2 Right to rectification

If any of your personal information is incorrect, you may request that it be corrected. Some information can be changed directly in your account settings; for other cases, contact the support team.

7.3 Right to erasure

In certain circumstances, you may request that your information be deleted. However, some data may need to be retained for a set period due to legal obligations or ongoing disputes.

7.4 Right to restrict processing

You may request that your information be used only in a limited way for specific purposes, such as stopping marketing communications.

7.5 Withdrawal of consent

You may withdraw consent for any activity you previously agreed to at any time. This will not affect prior processing, but will apply to future use.

To exercise these rights, contact our support team via live chat or email.

Protection of minors

All 777jaya services are for persons aged 21 or over only. We do not knowingly collect any information from minors (those under 21).

Age is verified at registration. If an account belonging to a minor is identified, it will be closed immediately and any information collected will be deleted. If a parent or guardian believes their child has registered on this platform, please contact our support team right away.

Policy changes and updates

777jaya reserves the right to update this Privacy Policy as needed. If significant changes are made, users will be informed in the following ways:

• A clear notice will be published on the website
• Notification will be sent to the registered email or mobile number
• The date of the change will be mentioned at the top of this policy

If you continue using the site after any changes, it will be assumed that you have accepted the new policy. If you have any objection to a change, please contact us or request to close your account.

For more information about using our platform, visit our About Us page.

Contact Us

If you have any questions, comments or complaints about this privacy policy, please contact us in the following ways:

• Live Chat: Available 24/7, support in Bengali and English
• Email: [email protected]

We are committed to responding as quickly as possible to any privacy-related requests or complaints. For general questions, you can also visit our Frequently Asked Questions (FAQ) section, where many topics are already answered.